General Terms of Testing (Authentication) Service
Atest (Beijing) Technology Co., Ltd. (including its subsidiaries, subsidiaries, and its subsidiaries, hereinafter referred to as "our company") is subject to inspection (certification) in accordance with the terms and conditions contained herein (hereinafter referred to as the "General Terms"). Individuals or institutions that require them (hereinafter referred to as "principals") provide services.
The contents of the General Terms are attached to the related inspection (certification) contracts, inspection (certification) application forms, etc. Unless otherwise specified in writing, the relationship between the parties or the service and derivative contract are performed in accordance with the contents of the General Terms.
1. When the entrusting party applies for testing (authentication), it shall fill out the inspection (certification) application form and submit it to our company after signing and stamping (applicable to E-mail, fax and courier). If the commissioning party has special requirements for the testing (certification) service, it shall notify the company in writing at the same time when submitting the "Testing (Certification) Application Form" to our company. The company has the right to review its reasonableness and legality, and may The situation decides whether to accept the request.
2. The entrusting party shall provide our company with legal, applicable and appropriate samples and pay for testing (certification) fees and other related expenses as required. Our company provides inspection (certification) service inspection reports (certificates) according to the commissioned items and requirements set forth in the entrusting party's inspection (certification) application form.
3. The commissioning party shall be responsible for the proper protection and packaging of the samples to ensure the safety of the samples during transportation or handover. Our company will not assume any responsibility for any damage that may occur during shipment of the sample or if it is lost or unfit for testing.
4. If the entrusting party needs our company to go out for sampling or on-site inspection (certification), the entrusting party shall ensure that there is no risk factor that endangers or affects the personal and property safety of the company's staff, otherwise it will cause damage to our company. All losses (including but not limited to medical expenses, treatment benefits, financial compensation) shall be borne by the entrusting party unless otherwise agreed.
5. The entrusting party shall inform us of any actual or potential risks or dangers related to the entrusted service, such as radiation, toxic or harmful or explosive substances, environmental pollutants or poisons, etc., and promise that the samples entrusted shall comply with the relevant national laws. Claim.
6. Our company receives the samples and related materials provided by the client and inspects them in time. If the sample is found to be incorrect, the sample size is insufficient, the sample is damaged, or the necessary data is missing (this may affect the accuracy of the results and the results of the determination) , Should promptly inform the entrusting party to supplement the qualified samples and data, service cycle self-company to receive additional samples and information from the re-calculated.
7. Our company will not bear any responsibility for the possible damage or destruction of the sample during the inspection (certification) process. If the commissioning party has no special requirements for the retention of samples for testing (certification), our company will retain the samples according to the characteristics of the samples and according to internal management requirements. For more than the retention period, our company has the right to destroy or process the retained samples on its own. If the entrusting party requests to continue the preservation, the entrusting party shall bear the sample storage fee. If the entrusting party requests the sample to be returned, the entrusting party shall bear the relevant expenses.
8. The client should clearly specify the service requirements in the inspection (certification) application form, including but not limited to the testing (certification) project and the testing (certification) method on which it is based. If the entrusting party specifies the testing (certification) method, the entrusting party shall be responsible for the application of the testing (certifying) method; if the testing (certifying) method is recommended by our company, our company is responsible for selecting the applicable method and notifying the entrusting party.
9. If the commissioning party requires a change detection (certification) service request during the inspection (certification) process, it must submit a change application. Our company will re-evaluate the change content. In the event that the principal requests the company to terminate the inspection (certification) or change the testing (certification) requirements in written form, our company shall terminate or change it as requested by the commissioning party, but the commissioning party shall pay for the testing of the company that has completed the testing (certification) part. (Certification) fees (including but not limited to testing (certification) fees, labor costs, travel expenses, reagent fees, etc.), and have no right to request our company to refund the money it had previously paid.
10. If any inspection (certification) project requires subcontract testing (certification), our company is responsible to the consigner for the work of the subcontractor, except for the subcontractor designated by the entrusting party or the statutory management agency.
11. The company's inspection (certification) service cycle starts with the entrusting party providing a complete inspection (certification) application form, the quotation after the return, and the time after the sample has reached our company. For the commissioning party to request expedited testing and certification (certification) services, our company will determine whether it can be satisfied based on the testing (certification) method, the actual conditions of the project and other conditions.
12. In case of unforeseen technical level and detection (certification) equipment failures, etc., which cannot be completed in time due to detection (certification) items or failure to perform testing (certification), our company will promptly notify the entrusting party. Do not assume any responsibility for breach of contract.
13. Our company can provide Chinese or English language report according to the request of the client. When requesting English, Chinese, and English reports, the commissioning party shall provide English information on the content of the commissioning party's name, sample name, etc. in preparation of the relevant content. The company will not translate the information provided by the commissioning party unless otherwise agreed.
14. For the submitted samples, the results of the test report or certificate issued by our company are only responsible for the samples submitted, and do not give any opinions on the same batch of products from which the sample was taken. In any case, the responsibility of our company should not exceed the scope of our company's test (certification) report issued on this sample.
15. After completion of the service of our company, if the commissioning party has any objection to the results of the testing (certification) or submits a report for change application, it shall submit a written request to our company within 15 days from the date of completion of the test report, and attach the original report. If no objection is filed within the time limit, it is deemed as a result of the consent of the test (certification). When the re-inspection report is requested to change the application, our company will only re-inspect or report the original sample according to the original inspection (certification) method, and the entrusting party shall pay the corresponding re-inspection fee according to the re-inspection or report of the change. If a new sample is to be replaced and/or a new method test (authentication) is proposed, it is considered as a new commission application.
In case of any of the following conditions, our company will not accept re-inspection requirements: (1) The original sample has been retrieved by the entrusted party; (2) The original sample cannot be preserved; (3) The original sample has been used up; (4) The original sample remains Too few to review; (5) The original sample has been destroyed beyond the shelf life; (6) The original sample is deteriorating; (7) Items that cannot be repeatedly tested (authentication); (8) Other cases that cannot be retested.
16. As some testing (certification) items or methods have not yet obtained the inspection and testing organization qualification, in this case, if the commissioning party accepts the testing (certification) service of our company, the report result is limited to scientific research, teaching, internal quality control. The use of activities such as comparison tests, etc., cannot be used as a third party certification role or any other commercial use, and our company does not assume any risk or legal liability arising therefrom.
17. Our company conducts inspections (certifications) based on materials and samples provided by the commissioning party or its agents, and prepares inspection (certification) reports. The commissioning party shall be responsible for the authenticity of the data, documents and samples. Our company or our company's personnel or subcontractors shall not be liable for any erroneous results resulting from the fact that the commissioning party provided unclear, erroneous, incomplete, misleading or false information.
18. The commissioning party promises to pay the inspection (authentication) fee to the company in full and on time according to the contract, and shall not withhold or postpone payment for any reasons such as disputes, cross-claims or offsets with our company. If the Principal terminates the payment due to any reason or fails to pay all or part of the funds due to the Company, our company has the right to suspend the provision of all services and refuse to issue inspection (certification) reports and any related information. The entrusting party fails to comply with the terms of the contract. When paying inspection (authentication) fees, the company shall have the right to require the entrusting party to pay a penalty of five-thousandths of the total amount of the inspection (authentication) fee per delay day until the entrusting party pays all the money owed to our company and its interest. Our company does not bear any responsibility for the breach of contract and losses caused thereby. And have the right to suspend the service and refuse to issue a test report.
19. Our company promises to keep confidential the technical information and information and informal publications provided by the commissioning party. The entrusting party shall undertake confidentiality obligations for the information provided by the company and the environmental conditions, product technology, production process, etc.
20.Our company does not assume any responsibility because of circumstances beyond our company's control that prevent our company from fulfilling or fulfilling its obligations. This includes, but is not limited to, the following situations: when force majeure occurs; the commissioning party cannot perform its obligations in accordance with the agreement. When the company has failed to complete the inspection (certification) service according to the contract due to the entrusting party, it will cause any loss or damage to the entrusting party; when the relevant laws and regulations and standards change.
21. Both parties' rights and obligations adjustments and dispute resolution methods shall apply to the laws of the People's Republic of China. In the event of a dispute between the contract/agreement and the implementation of the agreement, the two parties shall settle the matter through negotiation. If the agreement cannot be resolved, they may apply for arbitration at the arbitration institution or the People's Court where the company is located.
22. The entrusting party may give feedback or make complaints about the relevant services through our complaint hotline 010-82349988, the complaint email attest@atest.org.cn or through any other convenient method.
23. This general term is made in Chinese. If there is any difference in translation, the Chinese version shall prevail.